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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Fast shipping! At the foot of 24,5 came 40 size. But without a thick sock. Light, soft) suitable for large caviar legs. You can fill jeans even. Purchase is happy! The store is responsive)
Nakhodka and masthev this autumn-warm winter boots with fleece, which are ideal for Russian winter. They are insulated, water-repellent, with a fleece and a rubberized sole, such a pair are not afraid of frost. Size 8 for 24,5 cm Sole: 3 cm. The height of the boots is just below the knee. The size approached me perfectly, the size table is completely correct. Very comfortable model, which ideally sits on the leg and walk in them as comfortable as possible because of their material. Material: Polyester, plush and rubber. The base is made of moisture-repellent fabric, the bottom of the boot is rubberized and due to this, they are additionally insulated. Inside the boots is an additional plush insulation. Very high quality shoes, stitched neatly and very smoothly. No joints, glue or protruding threads, everything is done very dignified. Boots are quite classical shape and design, the only difference is small inserts of rhinestones on the back and top of the boots.
Boots super. The store sent immediately. The goods came in 9 days. The size table is correct.
Very warm and comfortable boots-dutiki. Delivery took 3 weeks, with tracking. Packed in a postal bag and in pollen, inside were tightly packed with paper, during transportation were not damaged, not deformed. There was a smell of new shoes, after a while faded. On my foot 23.5 cm chose size 7. according to the table of the store it was possible to take 23.5 cm size 6.5, I took with a margin for warm socks, but my boots back to back. Although they indicate the European size 38. Therefore, small size for size. The boot on a wide leg has approached, put on comfortably and without discomfort. Boots on a flat sole, with a round nose. Top-textile, made of dense, windproof, windproof and moisture-repellent fabric. Fasteners are not provided. Inside is a heater made of artificial fur, very warm, pleasant, soft. Rubber sole, corrugated, suitable for ice. The quality is good, everything is done smoothly, neatly. Behind there is a small decorative element made of gold metal.
Boots cool! 39 days on the way. on the size 38 took 40. Slightly loose. Let's see how in the winter they wear. Prdoshva high that's good. The store put a gift for which many thanks! Success and prosperity!
Boots are good, was a daughter for growth. The store is reliable and responsive, solves all issues. I recommend to buy.
Awesome boots! Very light, warm and comfortable! I'm in love with them! Thank you very much! I recommend to everyone!
Shipping is very fast with tracking. Quality chic boots are soft, warm, very cute. With the size helped the store, for which he thank you very much!!!
Took with a coupon for 900 with something. Delivery is fast, prod sociable and attentive. Good boots! For the first time i got boots without a lock. This is very convenient, t. K. In the winter i fill the shoes in boots and lightning constantly breaks. And these boots will easily fit the pants, and full caviar will fit. The length is the most for northern frosts. Boots are legend, at 38 size (23,8 cm) took 39, so that you can put the insole in the socks warm to wear. Inside the fur cheburashki and like some other layer of insulation. All as in the picture and vidosika. I do not know how they will behave in the winter, but so far i like it very much. I ordered my mother the same for 700 re!
Excellent boots... Once The measuring grid corresponds .. Took with coupon for 895 rubles