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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The jacket is good: the threads do not stick out, the zipper is normal. The parcel reached 21 days before Kirov. Size 3XL at 48 size is normal, there is a place under the sweater. The only knitted sleeves seem too small (if you put your thumb in), but if you wear as usual, it will come down.
The jacket is unsimilar)))) I'm already pre-satisfied with the purchase, everything is Garno stitched, without defects, rosemir idale) Uncle store
The jacket came exactly a month later in the Krasnodar Territory. on my parameters 86-64-91 the village is excellent. the jacket is warm, I think it can walk in 0 and-5, with a cold wind. there are no extraneous odors and protruding threads. everything is super. purchase is very satisfied. thank you. and for the gift too.
I usually wear L-XL and took 4XL and it was perfect! Even it can be a bit bigger but it is okay. For this price it is a nice jacket, but deffinately not for winter, more for autumn,when it is not so cold yet. Also received a gift.
I liked the jacket! At my height 168, weight 55 size xl village just perfect! Hood, cuffs, everything is right! Along the length just below the "priests" :))) the jacket itself is light, but very warm! About the size consulted with the store. That's right! Very satisfied with the purchase. The color is beautiful.
Super dneska přišlo them pěkná and sedí perfektně. Děkuji power ještě půjdu for obchodu and podívám se ještě
The jacket is super, the daughter is happy! On the growth of 145 and 47 kg, came perfectly. Took my daughter for 11 years. The size grid fully matches! Seller respect!!! Quality is very good. To buy definitely recommend.
good jacket for late fall weather buttons on the side of the jacket are fake and zipper on top of hoddie is for decoration. shipping to Canada was fairly quick! store included s hair tie as gift. would recommend seller.
THE coat is excellent! THE finish is perfect, details are beautiful! Arrived with 34 days. My size is M and G, but the table took XXXG and was good. When experienced found fair, but reviewing photos model noticed that is not a coat to wear loose. It takes the body outline, but is very large, because is quite padded. Warm! I Am quite satisfied! Recommend!