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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivery to Belarus two and a half months, the track was tracked. Packed like not bad, but there is a hall from below, I think it straightens. The bag is cool, small, I really liked it. Seller thanks and respect))
Cool handbag! I really like how it looks, comfortable! The color is pleasant, the brush on the carabiner with a cat is just lovely☺Photo specially made with a ruler to dispel all the guesses and questions with dimensions. The handbag was not deformed, came in excellent shape. The store is sociable, answered my questions. Thank you!☺️
Bag is exactly as the description. A Dopper bottle can not upright in the bag. If you the Dopper bottle oblique puts you still have enough space over
Absolutely gorgeous bag, store send some small gifts, beyond my expectations, highly recommend!
Quality is good, sewing neat. The material is dense, perfectly holds the shape, fastens with a zipper on 2 dogs. The bag is small, not heavy, inside two compartments, separated by a pocket with a zipper, as well as 2 additional flat pockets. Outside there is a small pocket with a zipper. The bag can be worn in the hand, on the shoulder, and over the shoulder (there is a long handle). Looks dignified, neat and restrained! Material-polyurethane. Lining material-polyester. Delivery to RB was almost a month: I sent the parcel 29.10, and I received it 27.11. Packed bag well: top in a puffy bag, inside the bag inflatable vacuum bag. The bag is slightly wrinkled from the bottom, but it eventually leveled, and also there was a smell of a new thing (Suede). The track was tracked all the way.
Great handbag. Less than it seems in the photo, but this is my Jamb (did not look the size). The accessories are chic. The lining inside is quite strong, in pockets with zippers from a dense rustling material (looks fragile, but to the touch sound). The package with Chinese air in the way burst, but the creases are not critical .. I think it will straighten out. Included was a keychain and a long strap. On the keychain drops of glue, but they can be easily removed. As a gift, the store put a strong hair rubber and a note. Seller and I recommend the product!
Looks good. Came to me earlier. But i think it would be biger
Within weeks of your order. This Is my most fast shipping) bag excellent, there is smell, but I think to erode. Second handle, which is designed to carry bag shoulder, a little shaky. If The bag is very load, long sweeps. Seller umnichka, sent the package on the next day after the order. Along with the parcel received a note and scrunchy gift))
The bag is excellent! a little less than I thought, but for me it's even better. Quality is good, does not smell, without creases. Packed well, the air package was inside. ordered 11.11.19 received 23.11.19. The order was fully tracked.
The bag is beautiful. The case is hard. In principle, good, but you can not put a lot. Had to change the container with food to a narrow