SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (10) | |
4 Stars (0) | ||
| Neutral (0%) | 3 Stars (0) | |
| Negative (0%) | 2 Stars (0) | |
1 Star (0) |
| Buyer | Real customer reviews | |
|---|---|---|
T***z  | 13 Jul 2018 10:58 Just to clarify that i cancelled the order and the store send it anyways. I had to pay it too because they didnt see my cancellation request.     | |
A***a  | 6 Jul 2018 08:25 I'm Happysad with this purchase. The skirt is nice. My dimensions 88x75x99cm    | |
A***a  | 25 Jun 2018 03:42 Пришла посылка очень быстро. На юбке были небольшие зацепки, сбоку кривой шов. Открыла спор, без проблем вернули часть стоимости. За это и за доставку 5 звёзд. Юбка сама по себе хорошая, по размеру подошла хорошо.    | |
M***a  | 19 Jun 2018 03:55 Igual que en la foto es un poco corta pero no se sube   | |
| Customer | 16 May 2018 23:22 skirt дошла peter to 11 days, quality is good, high front slit предательским but this)) though i love my height 158 cm mini) like in the whole skirt, holiday'll walk) dress постесняюсь in)  | |
| E***e | 9 May 2018 23:53 skirt has come as picture bright, beautiful, bandage матерьял like must have stretch well, thread not none stick up, пошита very neatly, village perfect, height 154 48 kg s брала. fast shipping in vladivostok шла about a month. store recommend!     | |
| I***a | 15 Apr 2018 09:48 юбочкой very satisfied. перетягивает waist area that like. beautiful recommend feet. of course not everywhere оденешь such, but provided note. ross wear size 44. thigh 90 обьем    | |
Customer  | 9 Apr 2018 09:13 nice skirt and exactly to your size | |
| O***a | 5 Apr 2018 07:15 from enthusiastic i skirt! material, no просвечивает, village perfect! shipping fast. special attention пошлая received clasp. all like, thanks to store. recommend      | |
| A***z | 4 Apr 2018 03:44 depend can be a poco short taste. ami me looks perfect   | |
Leave a Review
