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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The bag is very satisfied! All as in the description. I also liked its capacity and softness. I liked the quality very much, the zippers work well.
Just like the picture, good material, bn cooked. Very good packed to avoid damage only bad is the strap is very fragile.
Handbag have reached me in express rate after 13 days of purchase without any extra charge and no damage. I am satisfied with the purchase, thank you and recommend salesman.
The bag really liked, looks like in the photo, the order was about a month, the track was tracked. Thank you very much to the store. One minus is a small dent, but this trifles straighten when using the bag.
The bag is excellent. And big and small. No smell. Packed well. Many pockets in a large bag, in a small-two. But somehow when delivering, the corner was bent, and the front side. I hope when you wear it. Did not like the inner lining. Terrible. Let's see how long it will last.
Very nice handbag. Consistent with the description. Fast delivery 2tygodnie. Thank you
Ordered 22. 09. sent the next day. 23.09. 22.09 arrived in Ukraine, took 26.10 from the post office. Quality is good for your money. The smell is not. The store is sociable. it was packed well, inside the air cushion, but a little primeval, the photo is visible. My wife was satisfied. Seller and store recommend. thanks.
The handbag looks very cool, the bag is good. Ale has come trohi Pom-Yata, I'm wearing it
The bag was a month. The description is accurate, came a little wrinkled, but it's not scary.
I ordered the goods 9.09 came 22.09, before the specified time. Packed well, but still crumpled. The little straightened up, the big side remained a little crumpled. In appearance cute, you can walk. There is a small smell. The clasps are whole, the thread sticks out a little on the strap, but it does not rush into the eyes.