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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent, warm dress! At my height 172 the length is decent, and I wanted it. Sleeves are also excellent, not short. The dress is pleasant to the touch, it came without extraneous smell. I'm happy!
Material: acrylic. Delivery time: 28 days. On the parameters 84-60-88 and height 160 cm, the single size perfectly approached. The length of the dress without taking into account the gate is 101 cm. The length of the sleeve along the inner seam is 40.5 cm. The total height of the gate is 21 cm. Girth in the chest without stretching-100 cm. In reality, the dress is not as spacious and voluminous as in the photo of the store. The style also varies: straight instead of A-silhouette. About these differences I learned even before the order (thanks to the reviews), so the received thing did not cause me embarrassment or indignation. The dress is infinitely soft, gentle and pleasant to the touch. It does not prick at all. The material is solid, heavy (the thing weighs more than 600 grams). In terms of the quality of tailoring, the thing is flawless. The seams are smooth, neat and strong both on the front and on the wrong sides. This dress is able to give a feeling of warmth and coziness (and they are just needed in such a cold season). In it I feel as comfortable as possible. Definitely recommend such a knitted miracle! :)
as picture just i am tall so it’s not long long as the model but it’s okay
I expected that the dress will be freer and longer. But on the height of 163 and weight of 65 kg it is in size rather than oversize and short. The fabric is pleasant, so everything is good)
This Sweater dress is Absolutely beautiful. I highly recommend
The dress is not bad, soft, synthetic, of course) and it does not look like a Chinese girl on me) I have 48-50. Smells. Will fade-I will wear
Perfect dress in everything! the quality is excellent, soft to the body. the size just like I wanted, under the strap and without looks great) the length is perfect, on the calf. i'm in love. only the order was a month, it upset, as usually clothes to me on average comes in 2-3 weeks. but waiting was worth it!)
I'm not lucky. The dress is of normal quality, everything is as in the description, but very crumpled and on the shoulder is subdued and the hall which is not removed even when steamed. At the junction of the neck and front panel is badly sewn, so-a hole. I don't know if i can make it unnoticed.
Not a bad dress, synthetic, but good quality. Very warm, loose enough, the length of the chosen size in my 44 is slightly shorter than in the photo, to the middle of the calf.