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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great jacket! On the parameters 90-78-100 the height of 168 chose the size l, i think that you do not need more or less, it came very well. There is a little length and sleeves to turn. Plush inside is very nice, the jacket is warm. Special thanks to the store that indicated the price less, as requested. I recommend to order, a good quality thing
The jacket came for a month. Very soft, does not shed. On the height of 169 ordered l, so that you can put on a hoodie or sweater, but it looks on me, it seems to me, very big)) in + 9 degrees is definitely not cold. Very high quality, i advise) and as wrote somewhere below in the reviews the girl, the store and the truth is rude :)
I got it all. Quality is excellent! She took xl to the russian 46 size, height 172, weight 67 kg. Not tight, and i wanted. If i took m sleeves would be short, and even wrap it up. In general it is happy as an elephant)) there is no smell at all. Threads do not stick out. The order took place in 2 weeks in the vladimir region. You can take! In the winter, of course, is not suitable! Cold autumn-yes. Under the jacket is a warm sweater and excellent. Icon on the photo previously ordered) also recommend;) all good mood!
The jacket came in 22 days. The quality is excellent. Fluff sooo soft. At its size 46 and height 170 xl turned out to be an oversize as i wanted. Those who want more in the guise, i think fit l. to the bottom it narrows, keep in mind. The price is true. When unpacking, the fluff fell a little, but this is slightly
I received a parcel yesterday. Everything was tracked. Worried about the size, as in the reviews below it is difficult to understand what size you need to take. In principle, everything corresponds to the size table. My height is 160 cm, weight is 51 kg., o.g. -100 cm. I ordered the size of m-everything went perfectly and along the length of the sleeve-it can be slightly bent. The jacket inside is very soft, someone writes that already unpacking the goods everywhere flew white wool.-i did not have this, but i need to see what will be in the sock. I ordered a pink, a little later i attach a photo to the recall. The store answered questions and helped determine the size. There were threads somewhere-but there is nothing difficult to trim them. I am happy with the purchase and will definitely wear this thing.
Beautiful, beautiful, beautiful!!! Very soft and cuddly, stitching well made. Very worth it, and was not taxed even being a big package.
I'm delighted with this jacket. At first i thought why such a price, because ali can be found and cheaper, but risked and did not regret it at all. Price = quality. Very soft, pleasant to the touch. The sleeves are slightly long, but it is better to wrap them for beauty, so everything is in size. Bought in the summer, so the photo is strange, in shorts: 3 Delivery, by the way, is quite fast. Packed in two packages. I put 5 stars. Girls, take: 3 Height 170, weight 54,19 years. Both adults and youth
Excellent product, soft, beautiful, very good quality. I decided to size l to make it loose and for my taste to use it it was an excellent decision.
Took for 2545 rubles. Inside soft, came without defects in general, only the top button is not fastened for some reason. As usual, threads stuck out somewhere. Jacket is happy. It is designed for a rather warm spring (in + 10 went, in the evening even cool could become). She took m, she is free (as she wanted). The parcel was tracked.
On height 165 weight 50 ordered size (s) was a little big in the shoulders, but the length of the sleeves pleased, they are not short, you can even temper, lining ("white fur") throughout the inside of the jacket, so it is warm enough for spring and autumn, all the buttons are in place, the thread does not stick out, the fabric in the pockets is thin, So from any item type of handle, break through inside, the upper front pockets are very good, there are no stains or holes, the smell was also not, the color is as in the photo. The parcel was about 1,5 months, to belarus, asked the store to indicate on the parcel a price of up to $22 that would not pay for customs, and bravo, the seller-well done, did everything. Well, what can i say, the product corresponds to the description, thank you) if there are questions write cat_sinful