We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Jul 2017 08:43
Unicorn came quickly. 12 days in the Tver region. toy as in the description, 40 cm including the horn. the only difference mane and tail are not as fluffy. but my daughter is happy, horse like a cartoon. sewn fairly high quality, threads do not stick out. poorly packed, synthetic padding. there is an unpleasant smell from the packaging but not critical. in general, the super I recommend. bought at a discount of 360 rubles.
22 Jul 2017 06:09
Came quickly! my favorite!!! all super!!!
19 Jul 2017 11:48
Everything is OK! Very fast delivery. Product the same of description.
19 Jul 2017 02:44
amazing thank you
18 Jul 2017 20:45
Very cute toy beautiful, soft. sewn carefully, does not smell. to Khabarovsk posting was about a month. I recommend the store!
18 Jul 2017 19:52
So, the product is really this photo. ad I did not like, because it loses a lot by. was for the my baby, but it was full of hair, in all over the side even. so, just that it will be only decoration. but it is beautiful, funny. and I found it a little much, looked bigger in the picture. the store is attentive.
5 Jul 2017 09:14
Thank you. before the Leningrad region. came 14 days. corresponds to the description. child happy.
3 Jul 2017 11:05
Nice for price
3 Jul 2017 03:32
Wonderful unicorn! toy has no odor very soft, high quality, thread nowhere sticks, came quickly! thank you)
3 Jul 2017 02:38
Very cute *-* is soft and pleasant to the touch, like) *
1 Jul 2017 08:23
Lovely plush l'adore i! it is 15 days arrival i recommend this order followed 100% top store at end. thanks (it not measurement 34 cm 40 cm) but really photo a line hot brand sweet lovely.
28 Jun 2017 10:13
26 Jun 2017 02:54
24 Jun 2017 05:03
All is well, only in some places stick thread And it is not very packed paralon!!
22 Jun 2017 10:29
Very cute unicorn!!! came very quickly. about 10 days. happy with the order!
18 Jun 2017 06:41
Long awaited it is unbelievable. fast delivery in MSK for 2-2,5 weeks
16 Jun 2017 18:27
Very well done is small but pretty boy, I loved.
15 Jun 2017 15:18
From this prodovtsa not the first time. all happy. thank you store. all well and efficiently.
11 Jun 2017 11:35
Daughter happy. this is what she wanted. but the child said that the toy should be filled with synthetic padding for density it was thick
8 Jun 2017 05:50
@ @ Carinissimo plush. it is in a unstitched sistemerò. board. coccoloso too cute!
27 May 2017 06:33
Order came quickly enough, less than a month. horse cool. size fits the description.
26 May 2017 07:37
A great toy! is fully consistent with the photo and description. thank you store!
23 May 2017 02:57
The parcel was sent the next day. came very quickly. unicorn is very nice, soft. eyes straight (seen not very smooth in some), but on the tongue sticking thread. track to track. everything is fine, order.
22 May 2017 07:20
Super toy! child delighted does not stink, sewn quality
19 May 2017 11:32
Toy itself is very cool. soft and fluffy. I would put 5 stars if not for a small hole near the back of the foot.
25 Apr 2017 15:35
I'm in love ❤
10 Apr 2017 12:53
Ordering not the first time. very happy, soft and fluffy unicorn.
1 Mar 2017 03:18
Lovely and soft
17 Feb 2017 02:09
Is beautiful! very beautiful... could be better, but with this price is great
17 Feb 2017 01:52
Great toy, on 5 +. The quality is excellent, spitting unicorn cartoon *-* To Moscow reached very quickly I recommend store :)
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