SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just as on the picture or even better! good wormanship. Thank you store for quick delivery and beautiful bag!
Took over 2 months to get this in Texas i was not too happy about that but I'm just glad i got them and it's super cute and really nice! Happy buyer!
I loved it, corresponds to the Description, good enpaquetada, no Smell very fast delivery it was worth it Will be back to order Thanks store
I put 4 because the bag came not much memory, but i think it was corrected. there were small specks, but with a damp cloth wiped off. in general, the bag fits the description and was not so long.
I loved the product, great quality and the store super attentive. I recommend. already bought 4 products and all arrived.
Very nice quality nice
Sooooo worth the wait!!!!!!!! I will be ordering soon and the customer service was great!
Cute cute cute Apaixonada recommended muito or store fast and prestativo seller.
Super happy is beautiful Girl But same as the photo
Very good quality.
Fast delivery, 18 days an order came in Belarus the bag was packed very well, appearance corresponds to the statement. thank you
It came quickly. no special smell. a little hesitated circuit. as well as good
Very worried, but in vain. it's very fast 3nedeli. Bag one in one as in the photo. leather arts pleasant to the touch, no smell, line is flat, without izyanov. I really liked I ordered goddaughter etc. I think she will be happy.
Bigger than expected but great!
The order was issued 13.02 took on the post 4.04 went long enough the track service a. the quality is very good there is little smell, but think quickly erode
Arrived in 2 months! but in perfect condition. the bag is like the photo's and still came a alloy hair hahaha
Linda aaaa! o envio muito rápido. ameii
It's perfect, and cake quickly.
The quality was great came in 1 week to US and it's so cute
Received the parcel a month, Bag of imitation leather, sewn well, thread does not stick, the lock jammed, very beautiful I like it; but it is very small in it something like fits the phone. in gift store put gum and it is pleasant trifle. the bag is attached to the gold iron strap is very comfortable just behind the white without a pattern, the bag was well zapakovanna, but a little wrinkled. little visible layer of yellow glue. thank you!
SUPER SATISFEITA! PERFEITA, IGUAL A IMAGEM! - SUPER SATISFIED! PERFECT, SAME IMAGE!
Very cool bag! came quickly as in the photo!
Beautiful bag! Funny and excellent material. Delivery was fast! Thank you store :) I received a gift :)
Bag as in the photo. very happy. Seller answered all the questions.
Came for 2 weeks the quality is good