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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The cutout for the finger is clearly superfluous. The thing is pleasant and good quality, corresponds to the description. At its size xs took m and came perfectly
Absolutely adorable! Stretchy material, super nice fit and cute vibrant color! Will be buying again soon.
came quick, bit of a chemical/new clothes smell but nothing much. i like it. size M fits like UK 6/8
Love the shirt! It’s really good quality and the lettering looks like it’s sewn into the shirt, not printed. Definitely size up!
I would order a size up from regular size but quality is great came a little late but I blame that on my mailing service.
The shirt fits good and its just like the picture
Nice fitting shirt! The size runs a bit small from US sizes, so if you're a size small in the US you are a size medium in this shirt. Other than that, it's a beautiful shirt and the fabric quality is really good. I ordered this shirt around August 9th and it arrived August 20th.
I love the shirt! I arrive in two weeks, the material is pretty good and soft, the letters and drawing is printed in good quality and i don't think q is deleted after washing. I asked for an s and i'm perfect (i'm 1,50). In the photo you don't notice the color so much but it really is super pretty. If you want to see more pictures follow me on insta @ jannaroro
Get a larger size just in case. It’s tightly fitted on the body but still flexible. Very cute but the purple is lighter than the picture. Comes with thumb holes so don’t worry if you see two holes on the end of the sleeves. Nice material and good shipping. Took a little over 2 weeks.
Fast delivery! It would be best if you go a aize up.