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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The store and the goods are satisfied. The order came faster than the dates were specified. Well packed. Color and size match. The quality of the dressing gown material is good, nothing sticks out anywhere, the seam is even. Purchase satisfied. With the seller did not communicate, and so i recommend
A good beautiful robe, under and sleeves is what you need, the size is excellent
The order reached 25 days before st. petersburg. Corresponds to the description, the size 42 s is a little big, but i like it. The quality is good, the lace is beautiful, the seams are even. The order is satisfied. Thanks to the store.
The order was received, the robe as in the description, on the scales 98-73-103 came up, even it was possible and smaller by the size, but this is the same robe, it will be more free. Along the length of the robe to me in the floor on the height of 168.k sewing pritenzy there are no threads sticking out i did not see. In general, the goods remained davolna. Thank you to the store.
Everything is good. But my country post office persons open my courier & then tape with their own stamp & take extra delivery charges from me.
At its size 42 (height 162) ordered m, was bolshevat. Bathrobe is great! To moscow in 2,5 weeks. I recommend.
The dressing gown is the same as in the photo, for its price is very good, the only thing that is electrified very much. Delivery took about a month. I recommend the store and the goods. The seller wrote, but he did not answer anything. And so everything is fine.
A good robe, at 44 rr took l, at a height of 160 long sleeves and the dressing gown itself is long, in the floor, the quality is not bad, the pictures correspond
Product as picture, Ben confenzionato, good stitching, for my error somewhat small hope down a little bit! Nevertheless advice the store!
it's perfect! it's a good material, i bought size L, and I'm 1.74m tall, I loved! tks so much