SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality corresponds to the price, slim suit hb. On our suit marriage on the back, badly painted lines, there were white spots. The dispute did not open, not the money to strain. Panties are not in the guise as leggings. In the rest, for a hot summer in general is excellent, while we carry in the garden looks alive and elegant)
We are very happy with the 2 pieces. Everything was seamless, no problems on my part. I would recommend using the store in the future.
Granddaughter three years and one month. Ordered for growth-120. Measured-back to back, only now and wear... Sits well, beautiful. Only it turns out quite small.
As per description.
Excellent, daughter 6 years old just size, thin nice cotton, fast delivery
Best Transaction...Ever!!! As Advertised..Absolutely Flawless material..Quality exceeded my expectation. No smell, no wrinkles..Photographic. What is pictured is exactly what you will get..Packaging was secured against potential damage in the mail. Awesome Seller! Fast Shipping! Good price! Great product! Buy with Confidence! I will keep Seller in my Favorites..will shop here before anywhere else..Many thanks
The outfit it’s really beautiful and good quality, only it run small. Get size up for your baby after all I’m really impressed. Thanks that’s a great outfit for summer
I just received the item today. So pretty .. Thanks again Loved it!
Super cute. I ordered a 3t to have it as a summer outfit because she currently wears a US size 24m/2t. This outfit either runs small or shrank during the laundry. It fits now so we will make it her Spring outfit and get kore for summer in a 4t.
runs a little small. pants are see threw with printed panties. top covers, very cute, great little outfit. very pleased