We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Ordered 13.08 came 28.08 in ufa. Quality is good, not wrinkled. In the bag, the notebook will not fit only the passport, etc. The store also put a gift red thread. Thank you!
Good product, fast delivery (2 weeks), the bag smells of plastic unfortunately... Thanks to the small gift of the store
What i wanted for a long time! For phone and wallet. The goods are quality for their price. The store is clever, put a gift!!! I recommend.
Handbag came in 2 weeks. I repeat for all buyers: packed securely, everything is in order. Stitched neatly, the seams are even. Color and size correspond to the description. I liked it. Thanks to the store. I recommend.
The bag came quickly, appearance like norms, without any flaws. Let's see how much it is enough
An interesting handbag, it is small, a lot of it does not fit, only the most necessary. I still do not have enough, but in the summer i will wear it. My maximum, which fit there: phone, matte napkins, money, passport, keys, shine, lipstick, gum and perhaps everything) varvatope to someone enough, how to go to the store or walk then generally excellent. She came to me for some reason dirty a little and as if she was caught somewhere, it can be seen not much but still the trail did not break. I thought to shoot the star, but i will not .. There are several jambs in it, in the photo i will try to show in the places of gluing, but for such a price i think it's not scary. My height is 175, the strap is not lowered to the maximum.
The order came for two weeks. Exactly corresponds to the description. Inside, a package with air is nested, so the bag seems bulky, but nowhere is it crumpled, no marriage, everything is done neatly.
There are nuances, but in general it will go. For such money, there is nothing to expect more.
Honestly, i was afraid and worried, i thought the handbag would not meet my expectations, thank god it is not so, thank you very much to the store for the fast delivery and most importantly for the quality of the goods, thank you will order more
The bag ordered on march 8, came on march 30 to the post office, mo. A bag of good quality, worth its money, also put a gift in the form of a red thread) very nice) i recommend to order! Ps can see photo