SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is not bad. Looks like in the photo, s size is an excellent oversize. Many protruding threads, but not critical, cotton is not dense. In general, i liked the jacket.
Super jacket!
Delivery to mo just over a month. kurteyka is surprisingly good, in a branded package, the lines are even, straight 5 points. my parameters are og 114 from 95 ob 114, everything is fine village. thank you store! photo after washing will add
I waited for such a thing, i'm happy! Got really fast, the store umnichka!
Everything is gorgeous! Fully corresponds to the photo and description. I am very happy with the purchase
Thank you very much to the store for the quality goods and fast delivery.) It was somewhere a little over two weeks, or maybe three weeks, not the essence, the main thing came quickly. Quality is awesome). My height is 167, weight 62, ordered m, sits freely, but it should. A beautiful coat, i liked it, only i did not iron it before taking a picture). There were some blue spots on it, near the buttons, but it's not scary. I threw it right away, everything was erased.
The jacket is athens, a little thread, but it's not scary, ironing by the way is difficult
The quality is good, the threads do not stick out, sits perfectly, but very upset the spot
The jacket is good. I took a larger size than i wear. A good oversize turned out. Like it!
Jeans are excellent, exactly what i wanted. On the height of 170 85/60/95 the size m sits as in the photo, an oversize, just what i wanted. The sleeve is long, the cut is good, the fabric is quality. Inside the lining is synthetic, but pleasant to the body. Color milky white. A little thread sticks out, not scary. Very comfortable deep pockets + there is an inner pocket. Delivery a little less than a month, the store did not ship for a long time because of the holidays, but when wrote to him, promptly answered and sent as soon as he could. Thank you! I recommend!