SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At our request sent quickly and received we very quickly. with the size a little wrong. but for the spring i think it will do. Quality of course thought it would be better. but walking will go
Delivery fast, suit awesome, 86 took 24 t, a little more, thank you, we will take more.
Super suits, yes for such a price. at 4 t height on the sweatshirt 110 is, for 3,5, ideally sat down, but the pants, probably in a month or two are already small, short more precisely, although our height is 105 cm
Cool suit, excellent quality. Bright, comfortable, light. Delivery is fast. I recommend
The cloth is thin and cool very suitable for the summer and arrived before the date thank you very much
Delivery month is smooth. Suit liked, beautiful, bright, all the seams are even, to the touch very soft, pleasant. Took 4 t for 2 years a little bolshevat, we have a boy plump so i was afraid not to be small for growth In the summer we will wear, maybe even the next year enough. I am very happy with the purchase. The suit is not warm in cool weather. Thank you very much to the store. I recommend.
Synthetic thin suit. Perfect for the street. Took on the boy 90 cm, 12 kg size 3 t. The size suit corresponds to the store's table. But according to the parameters of my child a little strange looks) the jacket is a bit too big, even with a cuff. But panties without a special stock. In the panties are inserted very dense, thick elastic. In general, for the street will go! Shipping and sending fast. Seller umnichka)
THE set is same as the picture, all right not to say that arrived early thanks
Good suit, delivery is fast. Quality corresponds to the price.
The parcel was delivered within two weeks. I am very satisfied with the quality of the goods. Fabric, very pleasant to the touch, the seams are even. There is a small smell, but it is not critical. I can not write according to the size, i ordered for growth. Thank you very much, store!