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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Excellent very nice and comfortable
Ordered 11.11.19 and only 16.01.20 took the order by mail. Long shipping. The waiting time has already ended, opened a dispute of 12.01. And finally got it. The crosses themselves are excellent. A little did not guess with the size, but the child is 12 years old, by the summer it will be the most!
All exactly what in the photo. Delivery to Ukraine about 2 months. Long. Pleased with the exact observance of the size. Ordered 10, on the sole is written 44, insole 27,5 cm. Thank you for that. Upset the sole. I bought a little different model from another store at a price of about 6 $. The sole is the same. This sole quickly rubs, breaks with pieces. For daily training on linoleum for 2 months maximum. On the asphalt will live only a few hours. The sole is heavy enough and the rubber is loose. I recommend the manufacturer to replace the composition of the rubber. The top is soft and there are no complaints to it. In general, I think that $6 for such a sole is expensive. And at a price of more than 10 I do not recommend. But this is all the manufacturer's problems, there are no complaints to the seller. I will add a review in a day, I will show that with such a sole in 15 hours happened.
It's okay. Delivery month. For convenience, I will finish another comment. Looks very good.
The measure is exactly the same. Do not look at your foot number by measuring the new number.
Delivery was held with 46 days run, and the shoes size had get two numbers, wear 41 and took the 9.5 = 43 was great. About the quality not carried is evil, with insole weak, but the price can not require very knew was not a Nike life, so cost-benefit is great, is a tennis pro day the day with a value of 56,00.
Shoes zajebiste, choosed size 8,5 fit, like a glove for size 42
Very comfortable. They arrived in the stipulated time. Thank you.
Pretty good, I recommend. And I'll order a few more pairs. This is a great option for the hall and in the summer will go to the street.
(Jejep) everything has reached my product address in 28 days as shown. Some patterns are different. Sometimes 44, and sometimes 43. The most recent AliExpress shoes I bought had come to number 44 this model I bought 43 less squeezed. Odorless soft comfortable shoes. Dad's wearing it now. I thank the store. Good day, good work. I will gladly reply if you have questions. Instagram/recepyeyin