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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I give 5 stars, as part of the money for the goods were returned. The handbag is cool, but at the bottom is wrinkled. Attempts to align failed
My best purchase on ali! Made neatly, no marriage, no jambs. Very beautiful, the color is suitable for everything. The only thing is, she's a little rough. I'm afraid if she constantly touches/rub on clothes (for example, wearing over the shoulder), the clothes will remain spools and puffs. In omsk came in 3 weeks.
Bag as in the photo, do not really like how to lay down a small handle, but it can be hidden. There was a small smell, the seams are not saved, which is also a minus. But for such a price it is quite insignificant. Packed was excellent, nowhere wrinkled. I like the bag, i will wear it. Before st. petersburg came quickly!
A good, comfortable handbag, for the summer just right space for the purse and the phone is enough, well packed, inside the air bag, with the clasp barely figured out-zhelo, the smell is present, but quickly weathered, thank you for the fast delivery
Good quality, neat packaging, airbag inside to keep the shape. Love it!
Atas! Thank you! I liked it very much)))
Shipping took about 2 weeks, track tracked. Packed well, the bag is not wrinkled. There was no unpleasant smell. I expected that it would be more, but still quite roomy. The material at the straps is not rigid, so quickly straighten.
Good bag, no defects, quality is good, small, medium in size, recommend! With the store did not communicate, i put 5 *
The bag is beautiful for sure, a must buy! And the shipping was very quick. I took issue however with the edges of the faux leather which has no edge paint. Also the metal details are painted gold. I guess it’s fair for the price. Otherwise I am happy to add this bag to my store. Pics will come soon.
Pretty fast delivery. To Poland in 20 days, US already kurierem48. Shipment well secured in some protective films. Same handbag well made, dokladnie, nothing odstaje. Has light fragrance but sądze that wywietrzeje. Color such as the picture. Highly recommend