We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
11 Feb 2018 14:01
Perfect I love it! Medium weight so will be great for transitional weather and layering. Nice and oversized on my 50kg 162cm UK size 8 frame. Dusky pink colour. A few loose threads. Faint smell out of package.
7 Feb 2018 07:40
EVERYTHING, same as picture. 18 days arrive.
1 Feb 2018 06:05
Absolutely perfect ! the only thing that is annoying is how much it gives off . It gives off a lot of pink fuzz . The material is really good ! shipping very fast , i came within a week !
31 Jan 2018 12:43
wonderful, loved it
20 Jan 2018 04:33
Perfect jacket. No smell, arrived quickly and good quality! Material is v/ good, and the jacket looks and feels amazing. Thank you very much!
15 Dec 2017 05:17
very good, big quality is good, soft. recommend
7 Dec 2017 08:50
very beautiful, high quality, good material, delivered quickly, size as indicated, a very good deal, I recommend. well thank you
30 Nov 2017 15:57
love it immediately!
8 Nov 2017 08:08
beautiful coat,. made good. straight доставил courier in hand, although went long.
10 Sep 2017 15:29
The color is beautiful. arrived in one month more or less
7 Sep 2017 13:00
Thank you so much. I'm usually a S but I ordered a M. Because I like it to fit big. The color is like a light brown khaki. It looks just like the picture. The material is great too. Thank you so much
6 Sep 2017 12:49
Nice jacket, soft corduroy. strings sticking out, but it's not terrible. the color is beautiful. my breast volume of 97, waist 75, hips 102 village well. in general, all is well and I'm happy with. track tracked all the way. the store is good.
29 Aug 2017 12:00
Beautiful and very fast shipping
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