We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the picture and description except for the presence of pockets. At 46 took khhl i like that there was a smell. Length as in the picture with an increase of 162 cm. Synthetics, like all dressing gowns of this type. Delivery 2 weeks. I recommend!
28 Jun 2019 09:28
I am very happy with the product. Very nice colour (burgundy), fast order(2 weeks aprox).
19 Jun 2019 00:31
It is a nice one thin kimono, I'm happy with it.
18 Jun 2019 23:11
I ordered 5 for my wedding as gifts for the brides maid. They items came in 14 days. I Ordered the size 4XL for everyone. I’m 5’6 a Size 16 and this robe fits me perfect with only about 3 more inches left to spare. This 4XL could fit sizes 12-16 good but larger sizes would not fit comfortable. My experience been great with this company and the robes are beautiful and they look exactly like the pictures.
19 Apr 2019 04:45
Thank you! Quick delivery, size matches, very nice.
18 Apr 2019 00:24
The delivery is very fast, the robe is sewn well, the seams are even, the threads do not stick out. on the size 50 height 170 took the size 4xl, came up, the smell is big, the store is good recommend.
14 Mar 2019 14:36
Wish it had belt loops to keep the belt on or belt made on the robe. The robe is true to description though.
11 Mar 2019 06:45
All as shown on the site. Thank you store and shipping service.
6 Mar 2019 05:21
I love it, very soft and comfortable. The color is full of life. I recommend it.