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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very pleased with this order! I had some hesitation about ordering regarding the quality of the material (fearing it would look too cheap) but it's alright. The dress however is gorgeous on the body and is very flattering. Delivery went a little long but still within the time limit so no complaints there. Order away!
so beautiful !! it cames very quick thank you
Excellent dress, totally the same as in the photo, i look perfect. Thanks to the store
Love it!! Fits really nice and i love the colour. material is good, strong and thick. does not feel cheap. Came to australia quickly. I will definitely buy from this store again.
I really liked it. i'm happy.
Same as in the photo very good fabric
Arrived in about a week, I like it a lot, size well
Perfect fit! Looks exactly like photo! Came very fast! True to size
Everything is super! I order not the first time
Dress for bold, confident girls. After all, it is as open as possible, and even the length of the mini. It looks, of course, very sexy. Delivery took three weeks to ukraine. Track number tracked. Packing-postal envelope, individual package. The color fully corresponds to the photos of the store on the dummy. Size s. my parameters og83-ot65-ob86, height 163. Sat well, fit and parameters a little more. The dress is made of knitted fabric in two layers. The bodice is made very beautiful, with such a weave. The straps are thin, adjustable on the same principle as the straps on the bra. The dress does not have fasteners. Fabric-knitwear. Something like jersey "oil". The seller indicates the composition-pe, cotton. There is no tag on the product. The fabric itself is thin, but there is a double layer. Sewing is good. The thing is executed qualitatively. The only slightly sloppy cut edge of the second layer of fabric on the wrong side. A dress for an ideal figure, and, of course, not for every day. My instagram-@ olgapachos