SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pleased with this order! I had some hesitation about ordering regarding the quality of the material (fearing it would look too cheap) but it's alright. The dress however is gorgeous on the body and is very flattering. Delivery went a little long but still within the time limit so no complaints there. Order away!
so beautiful !! it cames very quick thank you
Excellent dress, totally the same as in the photo, i look perfect. Thanks to the store
Love it!! Fits really nice and i love the colour. material is good, strong and thick. does not feel cheap. Came to australia quickly. I will definitely buy from this store again.
I really liked it. i'm happy.
Same as in the photo very good fabric
Arrived in about a week, I like it a lot, size well
Perfect fit! Looks exactly like photo! Came very fast! True to size
Everything is super! I order not the first time
Dress for bold, confident girls. After all, it is as open as possible, and even the length of the mini. It looks, of course, very sexy. Delivery took three weeks to ukraine. Track number tracked. Packing-postal envelope, individual package. The color fully corresponds to the photos of the store on the dummy. Size s. my parameters og83-ot65-ob86, height 163. Sat well, fit and parameters a little more. The dress is made of knitted fabric in two layers. The bodice is made very beautiful, with such a weave. The straps are thin, adjustable on the same principle as the straps on the bra. The dress does not have fasteners. Fabric-knitwear. Something like jersey "oil". The seller indicates the composition-pe, cotton. There is no tag on the product. The fabric itself is thin, but there is a double layer. Sewing is good. The thing is executed qualitatively. The only slightly sloppy cut edge of the second layer of fabric on the wrong side. A dress for an ideal figure, and, of course, not for every day. My instagram-@ olgapachos