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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you very much, it is beautiful!!!
The jacket is good, quickly came 2 weeks on the way))) refreshes! Quality worthy
The jacket is very satisfied, for height 152, gr 86-66-92, took l, usually wear m, in the shoulders sat well, in the chest not in the butt, the only bit too big at the waist is the quality of super no protruding thread nor saw, Shoulders at me 37, the store many thanks for the fast shipment and for the help in choosing the size went a very long time already thought i would not get it, stuck in novosibirsk very satisfied with the jacket!
The jacket is excellent! Quality at altitude. On my parameters 90/74/90 size l just right. Very satisfied. Thank you!
Order on june 15 and received on the 26th. It smells a little plastic but it'll be a long time bagged.. Pretty embroidery although the 2xxl is not like spanish size. They should make it 1 size more.
Very honest store, sent wrong color but turned quickly money. Jacket good quality. Proposed take size or two size larger.
Absolutely beautiful jacket love it!!!! and Fast delivery
Awesome jacket! Very soft, comfortable and just mega beautiful. For a very long time i thought what size to order... my parameters 81/63/87, height 160 cm, 47 kg, after a long thought (thank you reviews) bought m to wear with warm sweaters and did not lose. S from m differs only in a couple of cm and they are very important. Parameters of the jacket: length 46 cm, sleeves 60 cm (but the edge of them goes sideways) from the armpit to the armpit 45 cm, shoulders 37 cm. The size is not hanging like a bag, but very comfortable, and with a t-shirt and a sweater can be worn. Lining quality, stitched well. Flowers on the jacket are embroidered, there are no protruding threads! Rivets attached, not glued⚠️. Straps on the sides are good! The pocket is only on the chest, it is real, but small, the money will fit. The jacket is exactly as in the picture! the store's size grid 1 in one corresponds! I'm delighted with the purchase, definitely worth my money! Today was + 12, the sun was shining, with a sweater and jeans was warm! Packed so that it did not crumple! No smell!
The jacket is cool. Track tracked. The parcel reached 21 days.