We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The package from china to russia was delivered a week and three weeks traveled across siberia, thought to volgograd will get lost. Handbag roomy, the bottom of the bag is solid, sewing is not bad. I like it!!!
Came very quickly, ordered august 12, received august 29, track is tracked
Quality is good. Fully corresponds to the description. The store put a gift-thank you!!! Packed well, inside package with air, all good quality. Fast shipping.
Product description accurate. Put a rubber as a gift. Of the minuses: a strong smell and came very wrinkled.
Delivery about a month. Handbag is small. Strap short. Looks good. There are threads sticking out somewhere. There's a slight smell. In general, not bad. Recommend)
Delivery took 23 days. Quality for its price is good. The lock inside is weak, but it's not critical. Packing ordinary black package. But everything came whole and without scratches. Track tracked all the way. I did not communicate with the store. As a gift put a hair band. Thank you. Product description corresponds. I recommend to buy.
Handbag is good, the order was tracked!!! Still as a gift put a rubber for hair!!!
Ordered 28.03 in st. petersburg came 17.04. All the way was tracked packed perfectly even a presentation there is a store recommend!!!!
The order is satisfied. The bag came quickly. From the moment of payment to the border with russia to the last three days. Well, here we already got three weeks to saratov. In general, the buyer is well done, he is excellent. our mail. On the bag: the seams are even, the threads do not stick out, there are no scratches, a little suede corner, i think it will straighten, in the bag there was a package with air, a strap whole, lock working. the bag is roomy, although small. The store put the elastic band. Thank you.
Satisfied with barangnya