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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I order the second jacket. Delivery is very fast. At 48 size took XXL, everything came up.
A good jacket for autumn, at 48 XXL freely, as I wanted, the color is darker than in the photo, nice Bordeaux) warm, comfortable, the hood is true to nothing. I recommend, came quickly!
Sent the goods 20.09 received 29.10. At its p.44 took L, free, it was possible and m to take, the jacket is not winter. Everything arranged, the quality is normal. I recommend.
The jacket is good, the lining is soft, white .. At 46R took XL after reading reviews. Not lost. Kutka sat well. Tanya is bright, the seams are even. The hood is a little too small. But in principle it is normal. I usually use ETM aksesuar very rarely. So I liked everything. Thanks to the store.
The jacket is pretty. The color is light silver gray. Stitched qualitatively. Only the hood is some tiny! I do not wear hoods and it does not interfere with me. Warm, soft for early autumn. The ass covers. Delivery is very fast!! 102-70-104-XXL just right.
THE coat is beautiful and excellent quality!! Inside is soft and super warm. The piece is also very good, very worthwhile. It is only small, because the cutting of China, so have to order a size larger. Have 1,61m and weight 78 kg, ordered a size XXL. Was perfect both in length and in width
Thank you store! Jacket come 20 days. Tracking going well. Color and size as description and fit to my size. Normally I wear bust size 110cm, and I ordered 112 cm. And it’s perfect ! I recommended this product and seller
Delivery fast, and the product is great and warm is like photo. Thank You
Just PERFECT! Very cozy, warm, in the cold days, I use it with a short sleeve shirt, and thats enough! The quality is awesome, very good store ! It was so Lovely, that the seller sent me a gift. I loved! Thinking about ordering more!
Order came less than a month quality excellent bravo sister she really liked very much thanks to the store for the quality goods put 5 +++ size perfectly fit