We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cool hoodie, soft, bright, quality is good. Size approached, usually wear m
Nice sweatshirt. Of course, at 52 rr it will not be over the size)) but under a denim jacket what you need. Inside is soft fleece. Sleeves for me are short, but this is already trifles) the print corresponds to the description) i recommend
Quality good hoodies. Thank you very much. Delivery is fast.
Thanks to the store for the promptness! Quality hoodies are good. I would like the hood to be larger. I ordered the size l at my m. Just, but it was possible to order more on the size to be freer.
Ordered july 31, august 15 received, surprisingly fast! Hudi abaldennaya! Although not for myself ordered, but for my daughter! And for some reason without a picture was, i ordered with eyes! Sooo soft and thick! Measured on the pictures on itself, height 167, chest 90, waist 69, hips 92, The size approached well, the sleeves are not short, well according to the reviews of the torn with the size! My daughter will be delighted! But for myself, i would take a smaller size!!! I would sit perfectly!!!!
Sweatshirt super! Very soft, comfortable. Track tracked, delivery 15 days to yekaterinburg. On weight 73 kg., Og-92, ot-86, ob-110 ordered xxxl just right not back to back. I recommend.
Great sweatshirt. Reinsured, took on a larger size, m, but in vain, it is quite large. But it's not a problem, i still like it. Delivery to moscow in 23 days, brought the courier directly to the office. Everything is neatly packed, the thing is sewn very well. I recommend to buy.
everything is perfect with the this. beautiful and good quality. fast shipping. thanks
Good) ordered in orenburg 23.06, brought the courier 11.07! The parcel is all the way tracked by the store verified, as the sister not the first time he bought it! According to the swiss is a megassoft cozy thing that you do not want to shoot, but it is necessary, since in the yard now 35 degrees of heat, and a sweatshirt on a decent fleece! Size m: sleeve length 57 cm, the length of the sweater itself is 60 cm. The seams are neat and the color is as in the picture! I recommend
Delivery is fast, only 2 weeks to perm. Track tracked. The sweatshirt is very cool, soft. For the second time i take in this store. Quality at altitude.