SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic jacket, fit the size, 170 height, wear 42. stitched qualitatively, warm.
Delivery is slightly less than a month. For a long time I wanted to order this jacket, but here it came and everything as it is not unequivocal. My height is 171 cm and it is clearly short on me: C. There would be a little more size, it would be much better. 1 Photo made in street lighting, the second in the apartment. Another moment, the jacket came with an incomprehensible down on the seam. I do not know whether this will affect the wearability.
I wear the size 44-46, height 175 cm. Jacket quality, stylish, thank you. Rukova would be a little more authentic, with a sweatshirt norms
Delivery is very fast, came in 11 days. Very warm, but you need to wear a scarf under it. My height is 170, size S, sat well, sleeves in butt. Happy with the jacket, thanks to the store for the fast delivery!
The jacket was very waiting and expectations were met! My height is 152, the size of Xs-sits very oversize, but I like it!) the store very quickly sent, it also came quickly-days 8 to my mail! Thank the seller!
The jacket is good, warm (I think to-5-10), stuffed tightly Lining yes, climbs in the area of sleeves and hem Delivery to Mo very fast, a little more than a week
The jacket is good, very much waited for it and did not lose, exactly matches the description, the seams are even, warm, there is no smell, I recommend, the store many thanks!
Having measured the jacket of the house on pajamas-upset. But having collected a full outfit with shoes and a bag, i eventually liked it. The jacket is really very thick, warm. It is by the number of insulation winter, but for the winter sooo short (i'm 160 in height and the groin and pop are open in it) and open throat. And in the autumn it will be hot. But it looks interesting at the same time. Truth in the profile as if pregnant)) the color is cold gray-beige, with artificial light goes into green. Drops from the rain on it are visible immediately (someone asked about it). In short, the jacket for its money, would not give for it anymore. Came for 2 weeks to moscow.
Wonderful jacket, warm, dense, comfortable .. A little unusual style, looking ducky, but visually it is clear that this is because of the style of the jacket. The sleeves are straight back-to-back, just on the height of 162 and weight of 62. Many wrote about color, it's really khaki .. Not beige and not gray. For comparison and clarity, i took a photo with a belt from another exactly beige jacket, look for it. At my height, the length is exactly like on the model. I would also like to note that the pockets of this model are normal, my and so not small hands fit and fit quietly, even slightly with extended fingers, checked =)) delivery month to almaty (kazakhstan). In general, everything is like, everything coincided with the store's data. Recommend! = ^ ___ ^ =
Cool jacket, but i think the sleeves are a little short, my height is 165