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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
All is well, it was necessary even to take a smaller size)
Very nice❤️ Arrived in over 2 weeks
My height is 168 cm, shoulder width is 43 cm, length from shoulder to thumb is 59 cm, og-98, ot-84, ob-103. If the bottom zipper is closed not the end, then in the movement of the slider rises to the middle of the hips. The size of the product is in the left pocket of the jacket. On the colored side at the waist level there are strings. While I wore only at-5' s-I'm comfortable.
Super coat! Delivery month. Fur is artificial, but looks great. I wear M, took M and perfectly fit
Beautiful winter coat. Neatly sewn. Good fur on the hood.
Very much waited. Very glad when the down jacket arrived. Handsome. I think one in the whole city will be. While i wear guitars up. Others look with interest. Fluff in the waist is quite free. Specially took with a margin as the shoulders are wide. On the shoulders of the village is ideal length below the knees, as i wanted. On the weather-5 is good. Seemed untight seams, or i sat down so unsuccessfully :) a little apart seam at the lowest edge. On the sleeve, too, a little apart, but not critical. As it sat on a carousel, on a frozen ice crust, the ice melted, and the water leaked along the seam through. Even hb panties are wet. I was very surprised. Then i'll check the water resistance again. Against the wind perfectly protects. Considering that i live in the far north. Overall satisfied пуховиком.
very beautiful I took xl usual I'm size 12
Pirkau Mamai, nepaprastai graži, kokybiška, šilta!! Labai rekomenduoju
A good down jacket, only for a warm winter, in the frost we'll see, there seems to be one layer of insulation. Made qualitatively, really bilateral, fur in stock, only for some reason without fasteners. At 1 cm wider would be and the prices would not be. The store helped determine the size, sociable, sent a hair band as a gift. The size is very satisfied, sleeves, shoulders,-everything is in place. Length-below the knee. I recommend. Thank you very much to the seller. And the price, very good.
Chic jacket, my wife really liked! Ordered for size larger