We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The jacket was a month and a half. Packed perfectly, without odors. Today was-2, not frozen, a nice bonus is sleeves. The fur is a little funny. But in general, I'm happy with the purchase, especially for such a price. I recommend.
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IN LOVE WITH THE COAT GOOD FABRIC PERFECT COLOR GORGEOUS IM ORDER XL I'M USED REGULAR MEDIUM USA SIDE. BUT XL FIT PERFECT ON MY.. LOOK LIKE MEDIUM...
The order made 19.09.19 for 1.470 rubles. Took it at the Post Office on 16.10.19. I took the color khaki, size S for height 150 cm, weight 55 kg (pregnant 36 weeks) tummy in girth 90 cm. Everything came perfectly!!! Nowhere pulls, on the stomach does not stick, on the shoulders and the length of the sleeve is just perfect!!! Pockets deep with a zipper. the color is gently beige, sewn neatly, the threads do not stick out anywhere! Zippers (the hood is unfastened) are plastic, and the locks are iron, work well and in color perfectly match the material! Down jacket for autumn-spring. Fur is very decent and looks and feels!!! I'm delighted!!! Huge gratitude to the store!!! Decent goods for funny money!!! I recommend to buy!!!
Insanely grateful to the store. Helped to choose the size, the truth said that it could be back-to-back. Delivery is fast, from 5 to 27 number. The quality is super, especially for such a price. We have such jackets at least 60-90 €... the quality of seams, lining, sleeves, fur is normal. I'm not sure that it will withstand-25, but with a sweater quite. sits perfectly, height 160, weight 85 ..... waist 103, chest 107, hips 116.
Comfortable and beautiful jacket.
Loved! Exactly as the picture! Was perfect like clothing just bought a little bigger than my size and was super comfortable, 1.67 tall and 58kg bought the size XL, for those who prefer fairer size L for my measurements believe that will be great!
Very beautiful color, like the store described, I used this jacket to take a very beautiful photo, because I want to show such a beautiful coat to everyone, it is worth buying, the price is very good, the quality is great, I think it is minus 20 degrees It won't be cold to wear. The cotton suit has no odor.
I ordered 27.07.-14.08.19 took it at the post office. Tracked. Downy class light, corresponds to the photo. Without marriage, the strings found only where the buttons are sewn. It's a pity that there is no loop to hang on a hanger, but there are hands-you can fix it! Fur fluffy. On og-89, ot-73, ob-95, height 160, weight 51 came perfectly, you can wear a warm jacket. I liked it, and even for such a price! You can take without hesitation! thank you very much for the quality goods! Recommend!!!!!!!!!!!
Beautiful big fur collar. I like it very much. I will share these beautiful picture jackets with everyone. Great jacket