We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cool! I was afraid that the plastic would be flimsy, but everything cost, a very good frame for such money. Absolutely not flimsy. Came for them a cheholchik-handbag, so as not to scratch and a cloth for cleaning. I'm happy. With the store did not communicate
Very good glasses! The size of the palm. I was very afraid that on my face will be big, but no, they are the size, as on a child rather) sit well, not curves, look very high quality, not cheap. Waited exactly a month.
Love it it looks exactly as the picture I recommend the store
Good quality. Despite the fact that the packaging is soft (a package with a puffy film inside)-everything came whole. Pleased cheholchik and microfiber in the kit.
Everything came within 45 days. well packed. purchase davolna.
For a long time i wanted yellow glasses in a classic frame, and came whole (although packed so yourself) and a rag is and a bag for storage... But narrow... Upset. And so very beautiful glasses, i will give the tribe))
Delivery to belarus 3 weeks, together with glasses more cover and cloth
The sunglasses arrived on time in kenya,very well packed I love them...I recommend the store any day and I will surely buy from them again...
The goods came quickly and in good condition. Well packed, complete with a cover and a cloth. The truth was narrow to me
I like it very much, stylish, waited for the order of days 20, approached the glasses in all respects.