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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very good quality at the dress! Shovchiki, knitting smooth, the color is beautiful, saturated) s on the parameters 91-73-94 sat well, not in oblipon, there is a stock) the only thing, I do not really like the belt, it is some kind of wide in my opinion (but this is not a problem, you can always pick up the right one))
Quality is normal and color is beautiful
It was more than 2 weeks, but less than a month. Packed was good, on conscience. Now about the dress itself. What can I say, it's almost gorgeous. I read a lot of reviews and long delayed the purchase. To the body the fabric is pleasant. It can be seen that synthetics, but with the addition of cashmere. I am very happy, I will order in another light. I took the largest size because I was worried about the length, as well as because of my shirokih hips + I gained in weight recently. Almost lost. Even when the thin will sit perfectly, you only need to sew on the sleeping strip. The length is also good. The only detail that disappointed is not the processed edges at the waist and sleeves on the dress. But I will order more definitely. I think in blue, gray.
Very fast delivery courier mail Polish. Normally I wear size S and the also zamówiłam (tabelce also wyszło S). Dress is super. For height 168 length just in time. Delkot can wearing adjusted. Dress is quite thick and warm. No odor. The only downside is ugly ending belt but it is not przyszyty for dresses so it no problem. General recommend
Perfect, I love it, it's fat knit, it's like in the picture, I ordered XL because I have a hip and I didn't want it to stay too short. He's on time. It's elegant and sexy :)
On the dress was a couple of puffs (pulled back and became invisible), one end of the belt was unprocessed, but the store returned a part of the money, so I do not remove the star. The rest of the dress is perfect, dense, the height of 164 is not short.
It’s great! It specially for that price. Quality is accurate. But that belt looks a little cheap. The only thing i’m confused about is that tag is on the outside, but okay, it is not that big of a problem
The longest delivery of all orders for Ali-46 days. I put a bad evaluation because of the store! The seller is not sociable! The protection period expired, I wrote to the seller that I did not receive the goods. Wrote so for several days and asked the seller where my goods are? He didn't read my messages, he ignored me. Now about the dress: great dress, it is really 5 stars. Dense fabric, threads do not stick out, odorless, without puffs, smooth seams. The label is present. On its parameters, the growth of 157, 53 kg ordered the size of S. The dress is heavy, it was packed in 2 bags.
Great dress. Pleasant to the body. Good quality. The village is right on the figure. Took M. I have a height of 170, about 101, OG 90, OT 75.
The dress is excellent, dense knitting, pleasant to the body, not prickly. Dimension grid and description and photo match. Took s at its 42 size (86/65/90 height 167 cm), came up perfectly. Delivery to astrakhan 5 weeks, the parcel was not tracked, but the dress came whole. The dress is very satisfied. I recommend the product and store.