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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Gorgeous and very comfortable. Next pretty quickly. First impressions are very good, comfortable, nice and well made. I feel like order second pair only this time not ocieplaną.
Boots are excellent! For spring-autumn. The size approached. Thank you store
It's wonderful
Spectacular. 5 stars
Boots are not bad!) the only thing, it seemed to me that the boot is not so wide. I'm not really skinny))) and still I'm very wide (. Yes... and the size still needs to take its own! Read reviews, girls wrote that they are small .. took more, in the end they are big to me)). I think now, who to attach them ....
Boots are very cool! Boots Are Made neatly and qualitatively! The material is soft, pleasant to the touch. Boots on a hairpin, but not thin, with a pointed toe. Also in height they are slightly assembled, which gives them a twist. The shoe is stable and the heel is not felt. The sole is corrugated, so it will not slide. Size ordered 10 (on the sole written 42) for my foot length 25 cm. They came well. So the size table matches. I also want to note that the volume of my shin is 37 cm. they are free, so they will fit freely on the shin wider. Shipping: packed well: Postal package; air mattress; each boot was in pollen. Came in perfect condition for 2,5 weeks. There was no smell or traces of glue. I really liked them! They cost 100% of their money. I recommend!
came real fast
very very fast delivery and very very good quality!!!!!!!!!! the best of the best! I would give +100 stars! bravo!!! and thank you for the gift)))
I will add a tip after socks, but for now it's just wow! Such quality for this money. They are made of very good material under suede, inside fluffy, like fur fabric. In autumn it will be warm, maybe i can wear them even in winter. Sole immediately with prevention. Elegant heels. Everything is very neat, no shortcomings, traces of glue and other things. The size took its 37, came perfectly. Comes without a box, in a soft such air package and each boot is still separately carefully folded into a package. Condition is perfect and very fast delivery. Thank you!