We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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|Buyer||Real customer reviews|
15 Aug 2018 16:25
Height 169 cm, weight 55 kg. Goods come quickly and in perfect condition.
1 Aug 2018 13:31
Size S .. 1mt 60… weight 55 kg approx… excellent product… bulky yarn… beautiful tissue. And come goodies. VERY BEAUTIFUL
26 Jul 2018 17:01
Lovely colour, thick & warm. I’m 5’1” and size is perfect. Not too small, not too puffy. There’s a strong factory smell upon opening, but a quick handwash can surely remove it.
24 Jul 2018 05:59
I am very impressed with this cardigan the materal is shockingly good and it's a bit heavy though I had to wash it first because there was a strong smell to it but other then that I am really satisfied.
23 Jul 2018 10:10
Same day shipping and produced in 13 days (Ukrpochta). On my picture slightly faded look really color brighter. Height 161 cm (95/70/105). Tepid, myagenko. Do not want to take off) Everyone happy!!
22 Jul 2018 12:59
Amazing!!! Love this sweater. No smell. I am 170 height and 65 weight, fits perfectly. Fast shipping.
1 May 2018 21:44
wonderful cardigan, claims to quality no. to my parameters 84-63-88 подошёл length 165/50, огого зрительно increases the shoulders and here as. overall look good, recommend.
28 Apr 2018 04:24
smell. 26 days before shipping хабаровского edge. knitted loose, колется slightly, no pockets. my height 168 weight 48
5 Apr 2018 09:37
very like, though is normal but quality synthetic fabric
12 Mar 2018 06:52
shade mustard cardigan has good more not yellow. тепленький like, at 46 p подошёл perfectly. отслежкой пришёл order and fast, gift put 2 rubber bands
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