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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you! Came quickly, in 20 days! I was afraid that I would not have time to get them for my birthday, but still I ordered and managed to even on other friends to go to them! 20 days went to Tambov. Very happy that everything is so fast! Quality is good, but personally for me too high heel. At 39 size I took in my opinion 9. in the heel is free, and pulling the boots, especially in the ankle area, it's not easy. Yeah, you don't dance in this club, you're probably going crazy. Well, you can walk, and looks beautiful.
All as in the description, but for me strongly sharp-nosed, visually increase the leg
love it it fits well perfecrt and does not slouch
Super quality, class
Good goods, but to dress boots it is necessary to try, very tight, but in general I like. There is a small smell I think it will fade, the heel is high I do not know whether it will be convenient or not, but the shoe is like a good one. Look stylish and beautiful. Special thanks to store yes gift
Well, just Jimmy Chu
For the first time in 10 years, i decided to order shoes on ali, i thought for a long time, i was afraid to make a mistake with the size. The choice fell on these boots, the heel is high, even for me i always wear heels, but the shoe is comfortable. My size is 39-40, stop 26,5, they turned out to be a little big, i took 10,5, it was possible to take 10 size, but how many such boots are not for every day, and only on the way out, the very thing, the leg in them looks fantastic!!!!! The quality of everything is excellent!!!
Delivery is fast. Boots look very nice, quality. Heel high about 11 cm. Suitable for the off-season. The size 38.5 took 8, perfectly fit