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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
fantastic as described - took awhile to get here but great!!!
Pants are not bad. Very warm. And nothing so much sticks to them, if the cat is not held on hands. But they came with marriage. After opening the dispute almost immediately returned a large value of the goods. Thank you.
Superb quality!!!! Perfect fit and size
Trousers good, there are small косячки, but it is not so important, in general is very like, waist 82 and hip 105, boarded good, recommend, store Thank you for good goods
Great trousers! Very warm. The material is dense, slightly stretches. At the waist 63 cm. And hips 92 cm. Size s came up perfectly. On height 160 cm. Slightly shortened. Pants have side pockets. Behind just a valve without a pocket. Sewing is wonderful! There are belt loops. Pants very satisfied, I wear it with pleasure) Details and more photos in fan zone-iren_ka, [email protected] iren_ka_ali, Facebook-Irenka. Ali
Came pants for 2,5 weeks Packing is the usual postal package, foreign smell at the opening was not They are presented in three shades Oh, how I regretted that I did not order a strip Girls, how to them all stick ( Material straight magnet for villi And the model itself is by the way very good Pants shortened Landing medium and quite comfortable, the belt in the kit did not go Cut great Chose m Remind me of the parameters -67 cm About 90 cm Height 163 cm Sat slightly freely, fit and on large parameters Sewing quality is good The lines are smooth and neat, there are no waves or passes There were no protruding threads Lightning works properly If not for pulling the villi material... Prices would not be
The bench on the little boy, the castle is weak, the decor is scattered
Excellent pants!!!!!! On the height of 160, waist 78, hips 102-2HL as for me sewn. I chose the size grid, but also with the store advised. He said I chose the right size. Quality is good, the color is beautiful, two full pockets, and the back is fake. A little stretch. Warm. Thank you very much!!!!!
Had to return and change for a smaller size but it is very well made!