We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this thing is huge. I was expecting a much smaller pendant, not that is something bad though. The colour is very beautiful but for the weight, it tells me is not a natural stone. Still, great for this price. Thanks.
25 Jul 2019 14:50
I am super happy with this product, I was not expecting the quality to be so nice. Would 100% buy again. Thank you!
19 Jul 2019 15:30
This necklace is incredible! Even more beautiful than I expected!!! I will definitely order more of these to give as gifts!!
15 Jul 2019 17:02
Ordered all 3 necklaces, the two tone was more rainbow unless they sent 2 rainbow by accident, not sure. The clear one is huge but so beautiful! Love them over all!
9 Jul 2019 02:11
Beauty, oooochen long chain
6 Jul 2019 15:35
Beautiful, and makes for great gifts! Arrived quickly, and look as beautiful in person as on the picture. Many thanks to the store, and highly recommended to do more business with! Thank you!
26 Jun 2019 10:29
LOVE IT! beautiful colors! i sold it within one day and my customer it too. highly recommend. real crystal and very intricately weaved metal tree. the chain is very cheap but its nothing to complain about as it can always be replaced. the pendant itself was perfect!
25 Jun 2019 11:29
looks great, beautiful colors, the chain is really long had to replace, the stone is great, recommend
20 Jun 2019 05:46
I *love* this pendant. It’s so beautiful, I get so many compliments on it.