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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love this dress. The velvet feels so good and it’s stretchy. 10/10 buy it
The dress was the right length and I’m about 5’7 order a large and it was perfect. It’s has a velvet feeling and no loose seems.
It’s just short it’s stretch and cute I’m 5’9
Beautiful dress, the length was just what I was hoping for, very slimming and comfortable.
Its cute and its good fabric. But if you are taller (im 5’8) and have any type of butt and thighs this will not be long enough. Not even in a large.
arrived 10 days after order was placed. very comfortable and perfect fit ! i was worried it might be too short but the length was great too
cute! The dress feels so soft and it gives me a flattering shape. I was worried if it’ll be too short but it goes down to my upper thigh, below my butt. For reference , I am 5’2 and 92 pounds. The butterflies are beige but they’re silver/white with flash on. The dress isn’t tight but it’s a little clingy. (which is good for me) There was no odor. It took about 2 weeks to arrive. One issue that isn’t major is that the straps are a little big. I have to pull them down a bit but other than that, I’m in love.
I'm in love! It arrived way early than estimated and it fits perfectly! Anyone else in the U.S who isn't sure about what size to get, I'm 5'3 and around 135lbs. It's clingy but not too clingy, just formfitting enough, and doesn't ride up too bad and the length, while shorter than the average dress, is perfect as well. The fabric is like the super soft velveteen they use for stuffed animals
Really soft just a little short but it’s alright