We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
18 Aug 2018 01:42
Dress is excellent! It's fast, thank you! Nice material, no smell, just very happy! Recommend!
17 Aug 2018 00:30
Thank you very much, there were problems with the administration, but the store decided to them, thank you very much!! Recommend seller
17 Aug 2018 00:18
Dress like it! Fits the description of goods, package track. Thank You!!!
17 Aug 2018 00:12
Consider shipping mega fast, thank you so much! The quality is excellent, the length of a smart, all sewn neatly, no odors) size accurate! Track to track! Thank You, 5 + + + + +, will definitely order more!
15 Aug 2018 01:25
Fast service and amazing quality. Very soft material and comfy for Home.. ordering more and highly recommended
15 Aug 2018 01:10
Quite liked the fabric, also liked the trim, recommend the store recommend the product. The delivery was fast and the product arrived in perfect conditions. Pleased.
11 Aug 2018 01:26
the quality is wow! great staff. I'm really happy with my order
8 Aug 2018 01:01
the dress as the picture!!! style and color. summer is just right.
7 Aug 2018 00:57
Elegant dress! Really talking! Material Is cool, nice body) Recommend) Seller friendly))
25 Jul 2018 23:01
Dress just super! track tracked all the way. the fabric is soft, pleasant to the body. I think very happy with the order, I recommend!
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