SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A set of cool daughter is happy, came up perfectly, thanks to the store quickly sent.
Cool suit. Size 5 t took the next year.
excelente
Material cotton! Super quality! On the growth of 92 took 3 t
Nice suit! The t-shirt is thin, stretches, the material is gentle, in the shorts the matter is submerged, but more natural to the touch, it looks like a thin chintz, there is a belt, the same chintz. For a child 1g7mes, height about 85 weight 10500, came up with a good margin. Thanks to the belt and now we carry, and for the next summer enough. Delivery of the week 3. i recommend.
On height 120, took 7 size. Shorts are good, and the blouse is great.
Very beautiful! Good stuff! Bought 04 for my daughter 04 years, worked.
The suit is just super! i liked it immediately, but paying for the order, i found a little later the same suit from another store-more (as it seemed to me) Suitable size and cheaper decently. at the same time, i canceled this order and wrote an apology to the seller. the seller who did not answer me at all on the messages, after the refusal of the goods immediately intensified, persuaded to buy. i continued to give up the goods. what the seller did-he sent the goods to me anyway, despite To my refusal. money did not return to me and the goods came))) i'm happy with the goods and the costume class (as it turned out it was small) but it was lucky to me, and if i did not fit the size? everything is fine, but i did not like the persistence of the seller. delivery is fast, quality is super. us 1,5, and suit size 3 t, but us Approached (if even more shorts, in general beauty) if not approached us this size, if there was no miracle, i would open a dispute, but thank god everything is fine. although i could order cheaper for 100 rubles the same, but i'm glad that the costume is ok!
great clothes. 4T from tag 110 = size98 delivery 17 days