SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought it for my daughter for 5 years, everything came perfectly. thanks to the store. With the seller did not communicate. It came in 2 weeks in vladimir.
Excellent set, quality is amazing! Cotton blouse, denim shorts. Shorts on an elastic band, corresponds to the size grid of the store completely, for 3 years ordered 3 t, sat perfectly, a little too big, not critical. I recommend!
The goods went to kazakhstan a little more than a month. The store sent the order in 4 days after payment! The suit is cool, the quality is normal, only the threads stuck out somewhere, i had to cut off, let's see how it will continue to be worn. Blouse is very thin, transparent, light, for the summer-a great option. Shorts are also light, soft jeans. There are pockets. I took it with a margin, but i was mistaken with the size, the suit is now just for us, the next year probably will be a little. Daughter is now almost 3 years old, height 101 cm. The sizes correspond, if you want to take with a margin, then take a larger size! In general, the order is happy!
Finally got the goods. Very cool the attention that my gave.
The costume is just gorgeous, i order the second time. The quality is very good, beautiful saturated color. I advise you.
Everything is super, the quality is excellent, cotton. it came in 12 days to moscow. At a height of 110 cm all the village is good
So pretty and just like the picture. Very fast shipping.
Full set is wonderful! Not spodziewałam up until such good performance. I am mega favorably zaskoczona! Super! Shipping in 3tyg D9 Polish. recommend!! Color beautiful, size 3 T for daughter ca 100 cm fits.
A beautiful outfit took a girl for 2 years 2 t blouse perfectly sits but shorts with pampers will be too small they are straight in the back on the photo without a diaper
Everything exactly corresponds to the photo, on the size grid of the store the kit came up remarkably. The material of the top is thin, in the heat. There were no extra threads, unpleasant smell, too. I recommend!