We are committed to providing you with the Best Customer Service and Quality Products. When purchasing our product, the Buyer agrees to contact us in case of a negative experience prior to leaving a negative or a neutral feedback to give us an opportunity to fix the problem. Please leave us a four “5 Star” Positive Feedbacks if you are satisfied with your item when received. We will gladly do the same for you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
15 Jul 2017 13:23
Just perfect! Very good store, will buy again thanks:3
9 Jun 2017 18:43
9 Jun 2017 01:16
Checkout was a little more than a month, dealer sociable, sent the next day. securely packed in pupyrku, thrown directly into the box. good product for the price P, there are small scratches, but it is not critical. unfortunately it is impossible to wear because of the hanging off all the time is folded in half, can be more thick neck it stretched and will sit better. the store is responsible and honest, returned the money, I recommend!
9 May 2017 23:20
To St. Petersburg suspension was about 40 days, was right in the mailbox, well packed)
9 May 2017 23:10
Is very beautiful, received in 30 days
6 May 2017 08:37
Is More Little in my opinion in las PHOTOS, But ce much More cute
22 Apr 2017 07:50
The product very good, beautiful, the store sent the product very quickly. the necklace arrived at my home in northeastern brazil very fast compared to other purchases. I made the request on 24 January and the necklace arrived on March 23, on time.
16 Apr 2017 08:57
Very very very nice. has been slow in coming But has not passed the time of protection. Is incredibly beautiful, i love it and recommend 100% to the store.
26 Mar 2017 12:28
Excellent necklace. very nice and neat.
25 Mar 2017 12:09
EXCELLENT SERVICE ! THE NECKLACES ARE BEAUTIFUL GOT SO MANY COMPLIMENTS
25 Mar 2017 04:05
The necklace is really beautiful, even i had a present from the store , the shipping was a little bit slow, but everything is ok. Thank you !
22 Feb 2017 06:12
Thought will be more very small as well as a cool thing
22 Feb 2017 06:05
For this cost order is very good. Quality you can see on the photo. Delivery is normal. I recom.end this store.
21 Feb 2017 01:55
Beautiful, i love it, the same as in the description or even better.
17 Feb 2017 05:58
Quality normal, not super but still higher than expected. small pendant I thought will be more but thank God it was tiny. super fast delivery put 2
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