We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
great value for money. it is quite a small bag. very pretty colour with nice clasp & good length strap. well packaged. totally recommend.
The order is happy, took as a purely summer option to wear with a sundress. For this money is perfect. To the touch it seems flimsy, but the photo looks very good. Thank you store! The track was tracked, it was about a month.
Excellent bag, there are jambs, but for such a price is excellent! thanks
Thank you very much, the handbag came very quickly, although small, but i liked
Took just under 2 weeks to be delivered in UK. The material is really nice and soft, the bag arrived well packed no damages. It came with a air bag to keep the bag nice and filled it also came with a lemon sachet and a gift keyring. The straps are adjustable to a satchel back or cross body bag, it also has a pocket inside of bag. Love the bag and great price! Great store.
Came quickly enough, very very well packed, no damage, the bag is made qualitatively, dad dirty spots but not scary all dried up
Very cute, good material, has a pocket inside and the size is great The store sent a toast
very nice and pretty bag. the metal thing is a bit hard to close because the sides are soft and front/back are hard, but it's no problem with a bit practice.
Great product, very good, fast arrived in Brasil, however, the office of Brazil is taking too long to deliver and are estraviado the product, already ran some products, but was refunded, but was not that store it was just this order and enjoyed, plan to buy again, Congratulations to the item fills all descriptions and pictures.
Delivery more than two months) overall handbag is good) small. All locks work. As a gift put a keychain. Color white. I did not immediately understand how the chain should be.