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Happing shopping at praticus.com
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (13) | |
4 Stars (0) | ||
| Neutral (0%) | 3 Stars (0) | |
| Negative (0%) | 2 Stars (0) | |
1 Star (0) |
| Buyer | Real customer reviews | |
|---|---|---|
Customer  | 25 Jul 2017 05:34 Доставка 2 недели до Москвы   | |
Customer  | 23 Jul 2017 21:39 Love it! True to pic  | |
Customer  | 20 Jul 2017 11:51 love it, order came very quick and product is as nice as picture  | |
D*****a T.  | 5 Jul 2017 03:06 Sono contenta del prodotto è uguale come nella foto , il tempo di consegna ci vuole un mese per Italia. Purtroppo per sbaglio non ho ordinato 2 pezzi ma vale la pena comprarlo ringrazio tanto al venditore, per me vale 5 stelle       | |
F****e C.  | 24 Jun 2017 00:46 Perfect I recommend to all and I thank you store for the fast delivery   | |
F*******a P.  | 24 Jun 2017 00:17 The stones of the bracelets are very beautiful. The only negative is that I miss the bracelets better packaging, they came together and not in individual packaging, and when doing friction came a stone to a bracelet. I hope you take care of that aspect. Thank you!    | |
L**a V.  | 23 Jun 2017 23:19 These are beautiful. One came with stones out but I glued them back.   | |
Customer  | 23 Jun 2017 21:07 Really beatiful! And came really fast ti Canada: only one week. Amazing. It's not sold as a pair, buy 2 if you want two. Very well packed.    | |
| A****y S. | 22 Jun 2017 17:17 This piece is really pretty and I can't wait to wear it in South Beach! I didn't realize that it is only 1 pc. so I'll be ordering another one tonight!  | |
K******a T.  | 15 May 2017 03:12 Курьер доставил домой. Камушки все на месте. На ножке смотрится шикарно. Очень красиво блестит. на пляж,самое то)вобщем супер,рекомендую.   | |
| S B. | 14 May 2017 21:54 Get thus for my daughter and she love it. fast delivery. thanks u.   | |
Y****e B.  | 11 May 2017 10:23 hi got this today. but did not think had to put 2 instead of 1 1 each foot not 1 pair. but love it need to get secon one.     | |
B**i S.  | 9 Apr 2017 00:49 Exactly the same as listed. Delivered promptly for overseas package. Good place to buy ! | |
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