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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
A little tight elastic band, and so everything is fine, warm, well stretches, i'm pretty, thanks to the store
Good quality. Material is thick. I’m pleased with the purchase.
Everyone is happy, thank you very much!!!
On height 174 and weight 54 kg, the parameters 68/88 village is excellent, comfortable. the color is 2 photos in comparison with the white windowsill. the quality is excellent, there is no thread, the elastic band is thick, comfortable. There is no smell, very pleasant to the touch.
Thank you! i really liked the skirt! quite dense, it stretches perfectly. On the parameters-height 156 cm, waist-76 cm, hips-94 cm-approached. On the hips will stretch on much larger parameters, but at the waist-only-if anyone has more waist-i do not recommend-will stretch strongly, it will be uncomfortable. in general, a beautiful thing but a cold season, i recommend to buy.
Everything is fine! Thank you!
Good quality, not see through. Colour is a little more beige than advertised. Fits me well (size 25/26 waist). Shipping was very fast (arrived in the USA in less than 2 weeks)
Quality material, well sewn. At about 103 cm slightly tight. I recommend the product and the store.
The skirt is just super. The quality is excellent, warm, soft to the touch, there is no smell. What i wanted, i got it. Very satisfied with the order. The only thing is that the elastic band is a little tight, but i think it is carried.
The skirt corresponds to the description, at the waist 76 and hips 98 lay comfortably, the belt does not press. In the skirt 1 seam, behind, a little crooked, but not critical. The fabric is pleasant, dense and warm. Purchase satisfied. I recommend. Delivery 1 month (latvia).