1. Same goods, better price.
2. Qualified products, fully inspection before shipment, plus one year warranty.
3. Prompt customer support after selling service.
we’re not only product seller, but also service provider
1.Payment should be made within 3 days after you place order. We accept payment by Credit Card, Bank Transfer, Western Union,Moneybookers,and other payment methods.
2.Generally, goods will be dispatched in 1-3 business days of receiving cleared payment.
1. We offer free shipping for all products for most countries via air mail (China Post Air Mail or Hong Kong Post Air Mail). If you cannot choose the shipping method of free shipping, pls contact us to make free shipping for you. the delivery time is about 15-45 days for Asia, European and North America. For Latin American and Africa, it takes about 25 to 60 days. bad weather, holidays, hot seasons or custom clearance might cause delay of the delivery.
2. EMS: The delivery time is about 1 to 2 weeks to reach the addressee. EMS is not applicable for some Latin American countries and Africa countries. if you don’t sure about it, contact with your local post or us to check before placing order.
3. DHL: The delivery time is about 5 to 8 days. When you choose DHL, please make sure the addressee is not a remote area, otherwise, there will be an extra charge of 38USD by DHL, please call DHL to check, or check it on
4. UPS, FEDEX, TNT and other shipping way all are available, contact us freely to get a quotation for the freight.
5. In order to ensure you receive goods just paying lower, less taxes, we’ll declare the custom invoice with lower value, we lower money is just for helping you to save money. The value do not means the total you paid or anything else. Any import charges is the buyer’s responsibility. (if you wanta declare the goods as other item name, or specified value for custom, please inform us before placing the order)
5. Buyer is responsible for any customs duties if it is required. In most cases, the tax is none or just few, it’s varied by different countries.
6. Please provide correct address and contact information when placing order, goods will be shipped to the order address only. Otherwise, we may not take any responsibility for postage loss of buyer who provides incorrect shipping address.
7. We are not responsible for any problems which caused during shipping such as accident, delay or other issues. And we are not responsible for the Damage or the parcel has been detained by your local custom
Warranty and Guarantee
1. The products are fully test before delivery. We guarantee that the goods are of satisfactory quality. And we provide one year warranty.
2. Warranty is not covered for accident, water, abuse, misuse or other damage caused by abnormal usage.
1.If you are not satisfied with the purchase, we would be pleased to make an exchange or refund in one week.
please contact with us before return. The shipping and handling charge is not refundable.
2.All return items must be in its original conditions, including box and accessories. Men made defects are not guarantee, such as broken, scratched and so on.
3.For any items to send back to us, please send by EMS or post with tracking number.
1.We strive to answer all messages ASAP
2.If you are satisfy with received goods and our service, please kindly help to leave positive feedback and we will do the same for you. We care our customers and will endeavor to solve any unexpected problems.
3.If you are not satisfy with the goods, please feel free to contact us in time, and notice us firstly before you leave negative feedback or file any dispute. We understand your concerns and will do our best to offer good solution quickly to live up to your satisfaction.
4.The Positive Feedback and 5 Stars is very very important for us. It is our life to survive. We will do our best for let you 100% satisfaction
Have a nice shopping, Thanks for your time
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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