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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Dress fit in size Perfect. I ordered the size-s and did not lose. the dress is very beautiful, there is a lining, no colitis body. Super fast delivery 2 weeks. Thank you very much to the store, I recommend this product and this store.
For the price of quality at first sight it is exceptional. With 1.67 and 60 kg, 92 cm chest 64 waist and 93 hip I took Size S. shipping takes about a month, as the store says.
I love it. Stocking perfectly, just like in the picture, I would have preferred slightly shorter but are 1.57
Dress just like the imegen
19 days in moscow went. The track was tracked, there was a notification that the parcel was in the mail. I did not communicate with the store. Size m approached my parameters og/90-ot/70-ob/100 (weight 73, height 180). I am happy with the purchase, i recommend the seller.
Well sewn, but as for the dress is suitable for the girls of the S-M size. And then order more size. On l it would be necessary xl. But more like a long shirt.
Quality = price, height 178 and parameters 88-65-100 size m approached, the top is only great, but i always have it) in the hips straight as it should, not tight
My dress came. It is super, the quality is good. Patches are not everywhere, there are small gaps, a mesh is visible. Looks cool dress. I took the size s, for me a little long brittle, but it's fixable. thanks to the store for the excellent thing.
Dress well made also in lining. Dresses well.. Unfortunately the size L me is a little big. Just shorten the straps! Good value for money
Excellent dress, price-quality super! It came in two weeks to moscow, the store is good. Took m, it turned out to be large (((parameters 170. 90-65-91, weight 55, very offensive, but the dress is super!!! The straps are still too big, as everyone writes