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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It takes a while but I'm happy, very good quality I love it
BOOTS COK GUZEL ALICAKLAR IN MY OPINION HE MEN ALSIN 18 TL TAX CIKTI
I wear 43,5-44 size. Ordered 44. The size approached "zero". Exactly on the leg. Shoes fully correspond to the description. Well keep the shape. Of the shortcomings-inaccurately sealed seams from the inside (see. Photo), but it does not bother me. The main leg is comfortable.
Beautiful and useful military shoes were also shipped quickly thanks to the store and thank you for Ali Express
Shipment has been delivered within the stipulated period. Shoes very cool and comfortable. Value for money approx.
Shoes came to Moscow, to the post office, very quickly. A little more than 10 days passed. On my leg 28,5 took with a margin of 46 size according to the store. A bit too big, but you can put insole and sock thicker and pull. Quite for autumn-winter is normal. Kind decent quite
I liked a lot more than the picture of a man :) the price of a nice shoe arrived in 1 month
The package to the near Moscow region was 28 days, the shoes were packed without a shoe box, only in individual bags each shoe and a messenger bag, but it seems nothing crumpled. Shoes in general correspond to the photos in the store, except that the shade is slightly darker, but not critical and this is even good-more practical for Demi-season shoes. They look strong, not very heavy, on the leg sit well, comfortable, in general, the shoes are not bad, I hope that it will be durable. Inside there is no insulation, just a fabric lining. Now about the minuses: The right shoe is made normally, there are no complaints to it, but with the left not everything is so good: it is sewn more carelessly-threads stick out, in different places there is a white lining there, where it should not be (see. Photo). And more: on both shoes there is a glue at the sole.
Very good Boots.
A little big size is real