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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Boots chic! Heel, of course, high, so just in them do not look like. I could not resist the unusual bright colors. With the size strongly doubted who writes what. But I have a leg with a "bone", if a narrow sock of shoes, I immediately take a larger size, especially if on a heel. Boots go to their size, the shoe itself is not narrow, you could take a foot 25 cm size 25,5 cm. I reinsured, took 26 cm. Boots are great, you have to put something in the sock of shoes and use silicone lining. So taking into account the height of the heel and narrow nose take one size larger, it will be optimal.
The heels are a bit high but I’m trying my best to walk on them. But the are lovely boots
In loveeee withhhhh the bootssss
thanks a lot
Boots cool!!! But a little mistaken with the size, the leg 26.5 cm ordered 10, turned out to be large for 1 size
Boots super! The quality is excellent, the size is perfect, came quickly! Thank you!
Boots have reached in under two weeks. Are cute. Home brought Courier. Please suggest a table. Wzięłam your size, nevertheless store instructed take size bigger and unfortunately are too large. Also for foot 39 advise you take 8,5. Agent padded very pleasant for leg materialem. Shoes packed in bags and inside cartridges anti znieksztalceniom. Free shipping rubber band and some kremik. Recommend very! Buy smaller.♥️
taille 10 ,5 = 43
Super boots. Perfect packaging. I'm very happy with this purchase. My regular size in AUT is 37 or 38 so I was not 100% sure which size I should take here. I ordered 7.5. The boots fit at the calves (35cm) perfekt and I will wear them with socks because the are a tiny winy ;) to long, but thats better for my toes haha because the boots are really nice pointed - right like on the pictures ...ah ... BTW the heels are - super duper perfect - for walking. <3 ( +thx for the cute gift!) 5*****star store
Very nice, Very fast delivery. Thank you for the gifts.