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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Took so long but very good product definitely deserves the price
just like store described great product compare to it's price,and it arrived sooner as respected i really recommend it
Sneakers sat like native wear 42-43 ordered 43 perfectly order good quality for the summer will be norms
Un tres bon rapport qualité prix Franchement je la recommande Blayan Darri guy claimed
Specially for a long time did not write a review that would be properly tested. Was pleasantly surprised. Quality is excellent! Immediately the first is without an unpleasant smell (many buyers will understand me). The second-corresponds to the size (I have 42 villages perfectly). The third is lightness (do not feel on the leg). Fourth-breathable (I do active sports). And in conclusion they are cute, before that I was not enough for this nuance. They flew to Astana in three weeks. I recommend! All good and peace.
Super quality! I order already the 3rd pair. The only negative, this time the shoes came without paper inside, a little wrinkled
Excellent per description وخفيفه to measure 43
i recived my product and its amazing good quality thank you so mush
Excellent quality Kochi is very light I recommend the store
Long delivered, but very good Goods, fits snugly, high quality and cheap.
Wonderful, guessed with the size... I wear 42.5, took 43, a little bit more, but everything is fine! Tracked. Light, blown, heel spring, hope not sold.
The product is beautiful and very good the store was excellent in tracking the goods and I recommend this seller its products are good and beautiful Thank you my friend
Excellent product. good tracking. quick shipping to sri lanka. nice
Very good furniture product for the price you have excellent fits the description nice comfortable and light fast shipping
Beautiful boots I liked
Good quality and beautiful shape
I took for the Hall. I think if for every day, Then quickly blow off (foam sole with a thin rubber lining) very soft as socks. Even waving his leg blows through (knitted with holes). I took 38 on my 38 perfectly.
Seller pro and serious order size 41 received 41 it is very comfortable and pretty received in less than 3 weeks for france thank you
It's already the second pair i buy, price great quality slippers