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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The goods arrived surprisingly quickly in some 2 weeks. Soft. Wide. There was an unpleasant smell. After washing, there is no smell, did not sit down, did not stretch/did not stretch, everything remained in size. Sleeves are long, in my 165 cm-excellent, come on the brush. Thank you store)
I bought for 898 rubles. On the height of 160, 44 size S is very loose, but the sleeves are just right. Tall Girls will be short.
Chic cardigan. A little thin, but it's even better, not so hot)) the size grid is adequate, the parameters 94-77-103 took the size L and is happy))
I wear S/M, but ordered bigger to have this oversize effect. Sweaters are great!
Cardigan is not as bulky as in the photo, but looks good. Snow-White
The color is beautiful, shot in bad light-does not convey. The mating is good, but the spooky smell of damp, mold ((The star did not shoot, like a description accurate. After washing will fade, hope
Very good cardigan!! Soft, bulky, not too long, warm. Just super!!) on the parameters 94/72/98 took M, sits almost like on the model
The jumper is warm, pleasant to the body .. On my parameters og 125, overseas does not look, but it is quite acceptable .. Only the sleeves turn out without slouching, because i do 2/3 .. On the smaller volume of the sleeve will stand in place due to narrower shoulders .. And yet it is not thick, that is, you can safely wear under outerwear .. With the store did not communicate .. Came three weeks before yaroslavl .. Slightly different in cut from violeta bi, but cute .. For 990 rubles definitely recommend ..
A good cardigan, as in the picture on the dummy. The size table corresponds. Delivery 24 days, in russia long went. There was no smell. Gray universal color. Cardigan is warm, soft, not pricked, the seams are even. I did not find any shortcomings. Usually i take on ali sweaters 3xl, on the parameters 98-76-98, so i took xl dura. At 46-48 the size of russian is quite enough s. sleeves are long. Size xl to me is very big, i will wear, of course, as an oversize. Girls, look at the table! Seller 5 *****! I recommend
This is a really cute sweater! It looks great buttoned or unbuttoned. The material is soft and the stitching is perfect. I am a US small and got a size small, so size up if you want a more oversized look.