SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Praticus-Fun Gifts store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://praticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came for a week and a half (i'm shocked). Very nice material, unpleasant smell was not, the store put a gift, a trifle, and nice :)
Just like in the photo. Super! Happy and waiting for a vacation!) thank you! Recommend store and product!
Delivery to moscow weeks 2. the parcel was tracked. When unpacking there was a smell. Looks like in the picture. Quality is good. No leads. The store put a gift: an elastic band and a suspension! Sent quickly. With the seller did not communicate.
Love this!! Pretty peach color and oversized with plenty of room!!
Good quality and nice material, is fits perfectly, for this price I recommend
Thank you! Very fast delivery to latvia! Wife happy
Super cute! I am a size 12, 38F bra size and the cover-up fit great.
It's just perfect, exactly as shown! I like the small present as well!
This is the perfect coverup, so comfortable and cute. I’m a size 12, and it fits great, could definitely fit someone bigger or smaller, as it is really drapey. It covers the bottom great.
good quality, same with picture, thanks for the compliments )
Excellent! Recommend!
it looks just like the picture. Very happy with the product! Received it in less than 2 weeks!
Great item! With two little beautiful gifts with it. Thanks!
good shipping time!!! very nice coverups. wel 8l made!!!!
I love this prodact. The fabric is very good. This mechant is very good. It arraived in israel, after only a week. Thanks for the gift that you sent.
Delivery to st. petersburg 3 weeks. Quality is good. Not as long as the picture. Much shorter. And the color is different, but a little.
It is beautiful I loved it! For sure I'll buy again in another color, plus some gifts, thank you very much. It arrived super fast 17 days!
AMAZING and BEAUTIFUL. I was waiting for it 2 exactly 2 weeks. Looks like on photos. I was really surprised ,becouse cover is lovely sensitive. Very good quality!!!! Thank you for cooperation.
Exactly as pictured. Fast and very pretty. thank you.