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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very nice
Very cute and capacitor :) Przesylka came in 2 weeks. Additionally selling Dodal gift as breliczka. Warmly recommend. Thank You :)
Zamovila 29.07, otrimala 14.08 at the new posti. Everything is packed. I will give you a complete description. The prote of the kishenya is not stitched...
Everything super! Thank you! Super fast delivery and good looking bag!
G. Kramatorsk, donetsk region. The order came within 20 days. Fully corresponds to the description. There was a smell, but in a couple of days disappeared. Purchase satisfied. Thanks to the store for the promptness. I recommend.
Cost-effective delivery. 9 days after payment, the order was delivered to the post office. the idea of the backpack is cool, and even sewn well. but the material .. ooohhh .... such a cheap dermantin, it's unpleasant to touch. zipper top, entrance. quite narrow for such sizes, a voluminous thing is not shoved... but many small quite themselves will enter. size medium, not small. For the city the most it is necessary. lining rustling. total. i would recommend for teenagers and youth, for older somehow looks fast. Cheap. to sewing claims like no, let's see how it will behave further. a, yes, the store thanks. in addition to the regular belt in the backpack found a stand for the phone and a keychain bear.
An interesting backpack, there is no claim for quality. It is not clear how much material will last. And so everything. It is not clear what kind of blue thing only.
Backpack just super!!!! Shipping 10 days!!! Fashionable, bright, the quality is excellent. Gifts, which is also nice. I recommend to everyone. The store is super!!!
Very good quality. then i will add as a sock. And thanks for the gift
For this price a super quality. This is really a recommended. Zippers work properly. Neatly stitched and finished. Nowhere wires. Feels good and firmly. Bag smell like new, (none smell) And as an additional one hair rubber band.